Abigail
GBGrivet First, Grivet Outdoors was one of the few places left to carry the Skechers Women's GOrun MaxTrail 5 Ultra Shoe that I ordered. That is huge. Second, the order was shipped the next business day and arrived a couple of days before expected - which was greatly appreciated.
Debby W
GBIt again I do not like websites where you place an order, they charge your card, then a few days later send an email stating no longer available.
Michael T Adams
GBNeed Exchange and Fair Return Policy I ordered a pair of shoes with my ordinary size but they were too small so I needed to return them. I was told no exchanges were allowed and I had to return them but I would need to pay a return fee which was only good for a store credit. I returned them and paid $12.75 in shipping myself so I essentially paid extra for shoes that didn’t fit. I did receive a refund for the price of the shoes but am still out of pocket for return shipping costs. Will never buy from Grivet again.
Dev Sharma
GBUnfair return policy Unfair return policy Grivet outdoors has a unfair return policy. They charge 15% restocking, even if you return new shoes within 1 weeks. In their return policy, they have placed a line at the bottom, " Discretionary returns may be subject to up to a 15% restocking fee." It does not specify, what constitutes a discretionary return
F Gardner
GBWrong style, Wrong size! Box labeled “USED”! I received the incorrect order in the mail. Wrong style of shoe, wrong size and the box sent to me was labeled “used”! I did not order a used pair of sneakers! I’ve reached out to Grivet Outdoor to return this order and gotten no response. My order info does not come up in their Return menu.