Great experience. Ordered from the UK and I can confirm VAT and duty are taken care of in the ticket price. Delivery was steady in terms of time, but predictable given coming to the UK from the EU. Very good communication throughout. Price was more the competitive.

Super fast Super fast , exelent quality , kind customer service

Hopeless service Hopeless service. Can't access the website. Tried phoning but staff are incapable of answering a simple query about where to return an item sent in error. I've wasted three days trying to resolve this matter and still haven't got anywhere. Avoid Glisshop at all costs. I've sent twenty or more emails and made five phone calls to explain I cannot access their web site. (I've tried three different browsers and have no trouble accessing other web sites). Their only response is 'go on line' - which I've explained I cannot. I've given up hope of returning an item sent in error and recovering the cost. Are they just hopeless or is this a deliberate policy to discourage returns?

Read the small print Like the product (la plagne 3D mountains) however pictures showed within a frame which wasn’t included.im sure there will be smallprint that says this but it could be made clearer to the consumer to avoid the mistake fir others. Given there was no frame thought it was expensive at £50 for picture and £20 postage.

Thank you! Thank you so much. The skis arrived exactly when you said they would and my daughter was able to use them on our ski trip. So refreshing to use a company that send things out on time and stick to their delivery timescales.