BRIE & AUSTIN ALES
GBPersonal & Knowledgeable Patrick and Scott at the EDH location were so helpful and fun to talk to while we explored options for our first bikes! Then we went to the Folsom location and Chris helped us in renting a Burley trailer to test out with our little one. We are new customers, but plan on becoming regulars!! Customer service and product quality are outstanding!
LURA FRANZELLA
GBBought Thule Bike Rack Bought Thule Bike Rack. Would have been nice if customer service representative had explained that a child bike, which I also purchased, would not fit without adapter. Ordered adapter, which needed to be shipped from Folsom store - with daily delivery. Waited 2 days, went back to store, no follow up on there part. Canceled my order. Purchased from another local store.
RYAN CULLER
GBI'd like to thank Scott I'd like to thank Scott, Patrick and Delaney for their help with the purchase of my new Trek Roscoe 8. It really turned out to be the best choice for me amongst allot of competition. I would recommend them for their knowledge, enthusiasm for biking and just having a good time with people who are excited about a new bike. Thanks again guys!
BEN
GBGreat customer service Great customer service, very knowledgeable service staff, and fair prices. I've been going to them since they opened, both in Folsom & El Dorado Hills locations, and definitely feel they are the best bike shop around.
Art W.
GBFB Service Staff and Mechanics The Folsom Bike service staff and mechanics are great. I took my two road bikes to the El Dorado store. One for a major tuneup and the other for pretty much a complete rebuild. Both bikes are now equipped with 2015 Campy Chorus components. Both bikes ride flawlessly and are very quiet on the road. Absolutely perfect shifting and braking. They know how to work with Campy components.