Simon Pickering
GBSuperb company Not only does this company go above and beyond with their customer service but their products are also very high quality at a reasonable price. They will be my first choice for fighting products going forward.
Sarah
GBWhat incredible customer service What incredible customer service! I ordered the wrong gloves and the team was able to intercept the delivery and switch them for me and they still arrived 2-business days after ordering them. The team went above and beyond, definitely service to aspire to!
JB
GBI have very low standards for British… I have very low expectations for British customer service these days so I was pleasantly suprised when I got a ‘wow’ customer experience moment with RDX. I buy from them regularly but this was the first time I had to contact support, they resolved my issue without any hesitation within minutes of opening the live chat. This is why I’ll continue buying from them. Keep it up guys, carry on setting the standards for great customer service!
MELISSA cork
GBAppalling service Appalling service . Ordered an item for my partners birthday . Courier they used never delivered the item. I reached out to RDX who initially said they had arranged for courier to delivery to me the following day . Day came to an end and no delivery . I emailed RDX who then said the courier would not be delivering to me . Now no present for My partner . I’ve basically Waited in my flat all day for 3 days for no reason and RDX failed to deliver the goods.
Ryan Lloyd
GBQUALITY & CUSTOMER CENTRIC! Quality of the items I ordered is absolutely fantastic and I’m sure they will last for years to come. Had a slight delay with part of the order as the courier had misplaced it (no fault of RDX) but the team at RDX were quick to resolve the issue and extremely helpful. Other companies should take note, RDX champion customer service. Can’t fault them! I will be returning for more items in the near future.