Ride bikes, shop Portland My favorite bike shop both when it was a retail store and online. Always great service and a good loyalty program. Support Portland businesses!

LBS feel due to outstanding customer service I have used WesternBikeWorks to make a variety of bike related purchases in recent year, and each time the experience has been outstanding. Recently, I purchased a new carbon wheel set, and be I made the purchase, I called their customer service department to verify the compatibility with my current setup. They answered all of my questions. The wheels arrived quickly and were exactly what I was expecting. I installed new rotors, new tires, and a new cassette (all purchased from WBW) and I was ready to ride. Price was fair, service was terrific -- super satisfied.

Easy order process with prompt shipping… Easy order process with prompt shipping and delivery. Excellent talk and advice with online tech associate, and advice proved to be correct.

Western Bike Works had the helmet in… Western Bike Works had the helmet in the size & color I wanted….and it was on sale! The helmet shipped the next day & I received my order within a couple of days!

Great value and good service Good customer service: Updates on order status. Faster than expected delivery. Products were exactly as advertised and expected. And an excellent price. Have made several purchases from WBW and will continue to do so in view of their ample selections, good prices (esp when discounted), and order follow through.