Terrible shipping Ordered a puzzle on 4/7/2020 and shipped 4/14/2020. Supposedly it was coming from California but 14 days later I have received nothing. Info says should’ve been received a week ago, then yesterday and now no info. Messaged customer service and they just keep saying wait a couple more days. Shipping sucks!!! And now no response from them.

Shipping and Customer Service I placed an order on April 8. I paid for express shipping. I have emailed twice with slow response to my email asking about my order. I received an email on April 14, stating the order shipped ( reminder I paid for EXPRESS SHIPPING) and it is now April 20th and the email stated that it would be 8-12 more days. There is NOTHING express about this company. Very disappointed and I don’t even have the product yet.

Finished product is WAY better than I… Finished product is WAY better than I imagined! I had a great experience working with customer service through a few questions and road bumps in the process (some of them admittedly my fault), and could not be more pleased with the final product. Will definitely be using them again (as the socks were given as board/staff gifts and were also a huge hit!!).

Gift arrived very late Gift arrived very late. Terrible customer service. I paid extra for expedited shipping so the gift would have plenty of time to make it for Xmas. Ordered on 12/14, supposed to arrive 3-5 days. The gift arrived on 1/12. I could not find a number to call. I emailed re my troubles and was offered a 10 percent discount, $3 dollars. I paid $9.99 for shipping. I will not be ordering from this company again. Very disappointed and frustrated.

Absolutely fantastic vendor! Absolutely fantastic vendor! Our company wanted custom design socks for an upcoming corporate event. The process was simple, I chose my sock and then uploaded my design.Within one business day, Vanessa and Jason reached out to me with wonderful design suggestions. In three business days, I got mock ups to present to our planning committee. Their support and excellent customer service was the best! Thank you Custom Sock Shop! I will be ordering from you again!