Unreliable Unreliable, inconsistent text responses as if multiple people are responding out of sync. -Seemingly very unorganized -I would not trust this service

DO NOT RECOMMEND wag.com prices are not competitive, make sure to search other sites/stores before purchase because others sell the exact same items at 30%~50% lower price. Flat rate shipping 7.99$ also ridiculously high (free shipping if $49+ but really hard to fill up to that # because everything is more expensive than other retailers), I do not recommend this website.

I will only say this once I will only say this once DO NOT USE WAG IF YOU CARE ABOUT YOUR PET!

Great website, fantastic customer service Definitely one of the best customer service team of any online store I've dealt with I was immediately able to speak to a representative when I called (no hold, no pressing numbers for this & that) I told him about the issue I had with my order He put me on hold for a few minutes & Told me they would replace it free of charge No hassle of shipping it back to them or nothing. Easy. My package is coming tomorrow.

This service helped ruin my marriage This service helped ruin my marriage, the girl named “Chris” that walked our dogs started walking my husband & he left his family for her because she was less responsibility. I notified WAG about the situation, but since the account was in his name, there was nothing they could do. This is a horrible company & their ethics are even worse!!