Be very careful with the Mercari… Be very careful with the Mercari platform itself when buying or selling. The company’s A.I. Bot scans ads and transactions for activity that could be ‘construed’ as a violation thus prohibited conduct. The system will then simply shut-down your account and attempt to freeze your funds. - Escalating the situation to a human/customer service has no bearing or influence at all. - It almost seems like this is one of Mercari’s revenue streams is to shut-down account and keep your funds. I highly recommend using other well known and trustworthy platforms instead.

I don’t like Mercari anymore I don’t like Mercari anymore because I noticed some extra fees. I was purchasing an item this week and noticed how the price increased when checking out due to some junk fees. I noticed that Mercari now charges fees for transaction, and payment processing, which increases the item’s price a bit much. On the other hand, other platforms, such as eBay, and Etsy, only charge sales tax and shipping because the transaction fee is paid by the sellers and not the buyer. I left Mercari. What a pitty cuz I just to buy on Mercarí.

Mercari provided me with a duplicate label… I am a seller on Mercari and I shipped out a package with the label Mercari provided. Dropped off the package off to the post office Monday April 29, 2024. Waited 24 hours for the package to start tracking and it never did. I write out a personalized letters to everyone so I remembered the name of the person I sent the item to. Upon looking at the actual shipping label I discovered Mercari SENT ME A DUPLICATE LABEL from a previous order. I reached out to Mercari to ask for help and of course they couldn’t own up to their mistakes and said there was nothing they could do. I spent a majority of my morning calling the post office in a different state trying to intercept this package. I almost got scammed out of 36.00$ thanks to Mercari. Good job protecting me as a seller. 10/10 do not recommend using this platform to buy or sell

0 STARS!! Scam for sellers. 0 STARS!!! NO SELLER PROTECTIIN!!!! I have been selling my estate online after selling my house and moving my lifelong treasures into storage and then Into a local shop since Dec 2020. In 4.5 years I have had 4 buyers say items broke, 3 showing no photi proof of actual item. Items totaled a bit over 600$. I was not once reimbursed even showing photos my shipping methods were consistent with "MERCARI'S POLICY." BUYER'S RETURN IS HONORED REGARDLESS OF REASON. I am reviewing now due to my 300$ ring sale being returned due to buyer's "Need to prioritize expenses." THERE IS NO POLICY HONORED OR SAFETY FOR SELLERS. We spend hours photographing, packaging, polishing, etc and loose or sake and often the entire worth of our item if the buyer claims it is broken as law states one cannot mail (return) broken items. LOOK DEEPER THAN TGE 0 SELLING FEES. I BELIEVE MERCARI IS PURCHASING OUR VALUABLE ITEMS AND STEALING THEM. 0 SELLING FEE, COME ON MERCARI!!!!!! PROTECT THE PEOPLE KEEPING YOU IN BUSINESS, HOWEVER WE ARE ACTUALLY DOING THIS. SCAM COMPANY! -OWLHEART111....5STAR SELLER

I have used Mecari for 3 years I have used Mecari for 3 years now and have about 200 purchases from them. The biggest problem I have with this platform is the buffering I experience on a weekly basis where I can't even get in. Secondly they just added fees which makes buying more expensive. The products are great, the platform needs work. If there is a problem, there's nobody to contact and believe me, I have tried. I have slowed down my buying because adding fees to me is just wrong. They are making an added profit off of what I buy which before, there weren't any of these fees. End of the day, I think they are cutting their nose off to spite their face. I've spent money with them, now not so much anymore.