Disappointed as f*** I ordererd a mug for my husband on July 6th, received an order confirmation the same day. And then: nothing, absolutely nothing. Contacted your customer support on August 1st to ask for an approx. arrival date of my order. No answer until today. Then I wrote again, directly via the form on the website, and I still haven't received a reply or my product. I'm super upset, and I definitely won't recommend this shop to any of my friends or colleagues.

Order not received Ordered a t shirt 6 weeks ago and have heard nothing. Sent email direct and also via website but no acknowledgement. Not impressed.

It's a scam! Do not order from this website. I ordered a t-shirt from here 4th of July, and haven't recieved anything other than spam-mail since then. I have contacted them several times, without answer. 1 month and 10 days after i ordered it, and I still haven't even received a shipment notification.

Good quality I bought a customized shirt that shipped to Denmark. I'm pleasantly surprised with the quality, the price and the delivery time. It's safe to buy at Hug @ Mugs 👍

IF NO ORDER FULFILLMENT--WILL FILE COMPLAINT Based on the submitted responses from other customers, relative to the reputation of this company, I will be filing a complaint with the BBB, as well as the Atty Gen office, Consumer Protection Div, for fraudulently accepting monetary payment, with no intent to contractually fulfill goods or services. My story is no different than others identified here. Ordered merchandise on 7-5-2020, received confirmation, confirmed receipt of processing payment, 4 emails to help/customer service, and as of this date, NO RESPONSE or REPLY.