They never answer their customer… They never answer their customer service phone number, they are not official retailers for the brands they market nor do they keep these products they promoted in stock they just drop ship from friends shops and brands they are in contact with. The owner lives in Las Vegas but nobody in Las Vegas knows of this brand or person, there are talk of another The Drop in Las Vegas but they are not connected with each other

Scam...BEWARE Scam...Ordered a Hoodie and waited weeks. It never came so I emailed this company. The response I got was that their inventory was incorrect and they would be refunding my credit card. Still waiting for my refund and sent emails asking about my refund..Reported to my credit card, getting my money back. BEWARE**

No refund recieved my order didnt fit . returned and never got a refund 60 dollars gone ! i talked to Mckayla which is a liar said the refund system was down for two weeks and then still no refund . even sent me a bogus invoice and still no refund ! they are terrible do not order !

Scam After taking my money, nearly a week went by with no updates to the order I placed, so I emailed customer service. They never emailed me back. So I called the customer service number. It's out of service. They didn't respond until I filed a complaint with my bank and the bbb. When they finally contacted me, they explained that items take a full 10 business days to ship, and another week to deliver. So if you choose to purchase something, be ready to hold your breath for a full month and hope to god your item arrives as promised. And they will go ahead and take your money up front, so bear that in mind. I cancelled my order and was told that it would take "several days" to get my money back. We'll see I guess.

Fantastic Service I was hesitant to order from The Drop after reading negative reviews; however, I had a fantastic experience. I ordered discontinued Nikes and received them within a week from a retailer. They are perfect!! Thank you and I will order from you again in the future.