Fantastic company. I've purchased from Matt and everyone at Stanced UK for years, my most recent investment being an Airlift Performance kit. Always willing to help, always willing to go the extra mile when it comes to customer satisfaction. I can honestly say, I'd not have to think twice about purchasing anything else from them, or even asking their personal advice about my car. 10/10 would bang.

Terrible service on a low budget… Terrible service on a low budget product No fitting guide or instructions included or information included at all or available when you contact them They try and blame you damaging products as well Some components don't even fit the right way

customer service When you have a complaint They try to blame the buyer of damaging the shocks by clamping them If you do the shocks properly You don't need to clamp Being arguing the case They will not take liability for the shocks failing Will be updated or redacted depending on outcome Will never use this company again

Coilovers bought Coilovers bought, Failed 1 year later, Stanced admit item faulty NO REFUND I Purchased the Stance Ultra Coilovers Suspension Kit BMW E46 Saloon & Coupe (98-05) Petrol from eBay Been fitted for a year and the rear struts have leaked all over my rear suspension causing the rubbers to deteriorate and causing it to fail an MOT. I was forced into replacing them with stock shocks because I needed my car for work. Stanced-UK admit the parts are faulty but refuse to refund me for them. They are meant to be under a 2 year warranty. Stanced-UK will only replace the parts leaving me well out of pocket. EDITED TO REPLY The parts in question are not 18 months old they are 1 year and 2 month. They were purchased on the 4th Aug 2021 and fitted 2 weeks later by a fully qualified BMW mechanic. They never lasted a year because the car failed its MOT in 2022 because of the suspension leaking. I do not want a replacement because I have been forced to replace them already. I have been in touch with trading standards who are looking into the case along with a solicitor who is going to put a claim through the small claims court. I require a refund not a replacement. Your parts leaked and cost me more damage and I have no faith in a product that lasted less than a year and cost me £300 So please can I have a refund so I am not out of pocket. I bought the shocks off you not off stanced so it is you that is responsible not them.

On my third purchase from stance now On my third purchase from stance now Wouldn't go anywhere else for wheels and suspension in the future . Great service good customer service before and after sales . A* all the way .