The Foggy Dog

3360 20th St., 94110, San Francisco, United States
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1.68
Based on 19 Reviews

5

15.79%

4

0.00%

3

0.00%

2

5.26%

1

78.95%
About The Foggy Dog

At The Foggy Dog, we believe good dogs deserve great design. That’s why our dog beds, collars, leashes, toys and accessories are made in America with the finest materials and freshest designs. We design our products in San Francisco and partner with trusted, family-owned U.S. factories to bring them to life as ethically and sustainably as possible. And, with every order we provide one pound of food to rescue shelters.

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Maria Huerta De La Vega
GB

LOVE this company I have ordered many bandanas for my dog on The Foggy Dog and the quality is always excellent! Not to mention the customer service is great! I received a coupon code 3 days after purchasing something, when I reached out to ask if I could still use it - they just instantly sent me a my reimbursement without question. I love business' like this that can empathize with the customer and see the bigger picture rather than being a stickler for rules and deadlines. I will 100% be buying from them again (seriously, my cart is already full). They have created a life-long customer with their great service:)

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Aaron Morris
GB

Super cute right out of the box, BUT… Super cute right out of the box. Design is beautiful. But after 6 months his collar has completely disintegrated from the outside layer. My other dogs collar was half the price and holds up great!

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Jamie Anderson
GB

The Foggy Dog is just that foggy The Foggy Dog is just that foggy. I ordered 338 dollars worth of merchandise on March 15 2021. I have emailed and emailed and emailed they have a suspended phone isnt that convienent. I want a refund that is alot of money and nobody will contact me. I want to cry the worst experience of my life

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Rebekah W
GB

Loyal Customer No More I have been a loyal shopper since learning about the Foggy Dog in late 2021. Not only that, I tell everyone I know about them. I've spent well over $500 on dog bows/collars. I will no longer be shopping with them. They apparently launched a loyalty program - and having been a text and email subscriber I never learned about it - not to mention they're not even honoring all of my purchases for credit as a VIP shopper. I've emailed 4 times over the past week, can't get a phone call back, nor can I get a customer service rep with enough comprehension to understand what I'm requesting. Customer service is a lost art. I do my very best to support small business as often as possible - as I own one myself - but small business should still be able to provide excellent customer service. No ability to speak to someone in person? No go for me.

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David Zeledon
GB

Purchased a leash from them and it was… Purchased a leash from them and it was sturdy rope material that my Frenchie chews on with no problem. Great staff and very open line of communication.

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