Lee
GBProduct Damaged from Shipping, Refund Issued I ordered a Sun Joe TJ599E Garden Cultivator at a good discount. I received it quickly, but part of the plastic housing was damaged during shipping. They tried to ship another one, but when that effort was delayed, they offered a refund, which I received as a credit on my credit card within a few days. Very responsive to my emails and communicated well through email and text. They even called me to ensure I was completely satisfied. Great customer support!
Joe Harbuz
GBExcellent online shopping experience Excellent online shopping experience! Communication from this seller was outstanding! My item arrived on the date promised in the new condition as stated, plus an free gift! Couldn't be happier.
Sarfraz Durrani
GBOrdered Milwaukee tools on August 27th Ordered Milwaukee tools on August 27th. Got an email on September 1 stating that "the preparation time from our supplier took longer than expected, so we canceled your order and issued a full refund to ensure you can purchase a product within a reasonable timeframe. We apologize for any inconvenience caused." What nonsense and waste of time.
Stanley
GBReasonable price and very quick shipping -
Mike Savage
GBjust a little confused…. just a little confused….. i ordered 1 milwaukee tool set and received 2 of the same set instead of the just the 1 i ordered. When to look at my credit card statement and they have also issued a refund for the 1 i ordered. i’m not sure if this is a mistake or some sort of scam. the price of the set on their website was $50 cheaper than anywhere else, just a little confused on how a little e-commerce company can sell a item at a much cheaper rate than a company like home depot. also, the shipping labels where from a completely different store. just would like some assurance that this is legitimate even though i got what i ordered.