Nathalie Weber
CHI have ordered A LOT of furniture from… I have ordered A LOT of furniture from Pamono. For a total of approx. 15'000 Euros or even more. The furniture is a bit expensive and also the shipping... then again it is being transported through whole of Europe and custom fees are already included in the price... so it's quite ok if you consider everything. All the ordered furniture was very well packed, in the condition I expected and were delivered as planned by helpful drivers. Pamono is just a very simple way to find exceptionnal pieces without spending too much time looking for them. I really enjoyed using Pamono and I recommend it.
JP
GBGreat service & selection, slower shipping but don’t mind Love their selection, I’ve found some really special pieces from Pamono and the pricing is a lot less egregious if you look in the right places vs 1stDibs. I know global shipping prices are also insane right now but it’s actually really nice that Pamono offers ocean freight as an option even though it’s slower. I’d rather not significantly increase my purchase price due to shipping costs (as it usually is with 1stDibs, eg $5000 item, $3500 shipping) since they only offer air freight. Their customer service is always responsive and you can actually reach them by phone. I’m a happy customer and would source from them again.
G L D
CNA very good exprirnce with Pamono - Ordering was clear and simple. - Updates were frequent, precise and polite. - Delivery was excellent, with very personal, engaging and intellegent staff.
Donna
GBVintage Crystal Tower This was a gift to replace a vintage sculpture. Pamono’s customer service rep Christiane replied within a day to a few different emailed questions. She was very friendly and provided guidance and reassurance. It shipped from Germany, and it arrived in about a week. The original purchase time was also quickly processed. Most importantly, when it arrived, it was packaged perfectly and in great shape, the same as the quality photos they posted. Price was also fair and we are very pleased with Pamono’s quality service.
Vik
CAGreat service at every step We ordered a vintage Cassina sofa and chair set for delivery to Toronto Canada and had an excellent experience with Pamona at every step of the process. Customer service via email was prompt and professional from our initial inquiries to final delivery. The actual furniture was even nicer than in the photos and everything was extremely well packed for shipping.