Part 2: The new owners stole from previous customers! They will steal from you too! DO NOT TRUST THEM! Part 2. Since I can't comment back on my original review after the company responded, I will leave another review. After my first review the company basically gave me the same "copy and paste" response they give everyone. They stole money from us and then they tell us to pursue a chargeback though our banks. But they are fully aware that we only have roughly 60 days to do that and that the deadline is well past. Then they tell us we can also "pursue a claim as a creditor in the ABC". I have done this, but never got a response. My next step is to report them to the Federal Trade Commission, the Consumer Protection Division of my State Attorney General, and anywhere else I can report fraud.

Slow delivery becomes no delivery & no refund Annual subscriber since 2020. I renewed for the third time in February 2022; made my spring box selections & just discovered this weekend that my delayed-longer-than-usual box will now never be arriving as the company has been bought out of bankruptcy by new owners who won't be honoring existing subscriptions. That's $220 for a big fat nothing as I found out way too late to claim back on my credit card. If zero stars were available I'd give that rating.

I truly do LOVE ❤️ this subscription… I truly do LOVE ❤️ this subscription box!!! I have ‘discovered’ so many wonderful products through CAUSEBOX/ALLTRUE! I regularly order products that I first learned about through the BOX. My biggest issue is with the delays in shipping AFTER the funds have been deducted from my account. I’m Not Happy with the increase in fees for this service, but I realize that the cost of EVERYTHING has increased recently. I would like to be able to select items from previous boxes that I especially liked.

I paid for a yearly subscription for I paid for a yearly subscription for these boxes and was enjoying the products. Then I got an email that they sold the business and my subscription is no longer valid, but asked if I’d like to sign up for ANOTHER YEAR!?!? Hahaha man this is horrible customer service and I do not trust them in anyway

I love how honest the company has been… I love how honest the company has been bouncing back from a bankruptcy; you know, business shame is real, and they've really pushed through and come back to meet their customer and supplier needs, being transparent the whole time! I love their Earth-friendly, supplier-driven ethos. They're really wonderful and happy to work with!