The order was shipped speedily The order was shipped speedily, and when the shoes proved to be too small, the return/refund process was also handled expeditiously.

Really lovely and luxurious packaging… Really lovely and luxurious packaging with my new shoes. It would have been great if they offered some type of promo code for first time buyers from the website, but I understand not all retailers off this. Otherwise really wonderful service.

"Only a portion of my order was… "Only a portion of my order was fulfilled due to the high demand of the sale inventory. Loved what I received but disappointed a couple things were unavailable even though I successfully was able to order and pay for them online. I’ll still shop Buybyy though. Love it."

Have always shopped in the store… Have always shopped in the store before. First time on line. What a great experience. Outstanding customer service, great communication and follow-up, fabulous packaging and fast shipping. Loved it! Could not have asked for anything else.

Ordered online on Saturday and was… Ordered online on Saturday and was playing in my new tennis shoes by Tuesday. Service doesn't get any better than that.