Shawn Hooker
GBHannah was amazing Hannah was amazing. My instructors profile was not accurate. Hannah fou d me a new instructor at 10:30 pm for the next day. Great service!!
Dana F
GBOutstanding Customer Service! Recently started playing Pickleball and wanted to take some lessons to get an understanding of the fundamentals. My experience has been outstanding every step of the way! The website is very easy to navigate and was able to find a great instructor (Victor Rodrigo) in my area. In researching various places/coaches to take lessons from, I was very pleased to see the great selection of coaches and locations that I could schedule a lesson with. I decided to book a package of lesson with Victor and have been super satisfied with the results I am already seeing. He has a great demeanor and coaching style and is very personable. One aspect that really stood out was the level of customer commitment and support I received from my personal lesson coordinator, Hanna. She has been fantastic in promptly responding to my questions and keeping me updated on the scheduling of my lessons. Being a Pickleball "newbie" it was quite refreshing to have someone like Hanna taking a genuine interest in my development. In today's technology driven mindset, it's nice to know that personal level of customer service is still valued!
Rick Charles
GBGreat App for Finding a Coach I used this app to help me find a Pickleball Coach while vacationing in Florida. It was easy to use and matched me with an excellent coach. I actually had a cell phone typo in my registration. I contacted support and they immediately fixed it.
Christopher Lee
GBSCAM This company is strongly bordering on being a complete scam of a company. We paid for 5 tennis lessons, only 1 of which occurred. One tennis pro had nearly 0 availability and the other had no idea how to work with a beginner. We asked for a refund (we were told that we could obtain one if it didn’t work out for us) and after a week, they are still trying to persuade us to reschedule our lessons instead of refunding us as we have requested. Please refund us! We have no interest in continuing with this service.
Chandra
GBGreat customer service When u signed up I immediately received a text welcoming me. Then I needed h additional options for the app and HANNA was so helpful and immediate in her communications. She also let me know the coach needed to speak to me so I could check my chat. Wonderful and appreciated customer service. Thank you Hanna