Consumer
GBGreat tool to find boats/captains The Boatsetter platform connected us with an excellent captain in Key West--exactly what we were looking for. Lots of different options
Daniel Krause
GBRent elsewhere!! 1 Hour on Lake could cost you $7500 Boatsetters insurance policy is inadequate. Arbitration was biased. We went for a half day cruise around a local lake. We struck an underwater tree stump. After dislodging ourselves from the stump we returned to the marina, went for a run around the lake with the owner who said "everything was OK". Upon removal the boat had minor marks on hull and the prop was bent. Later we received a bill for $28k. Insurance covered most of it, but left us with a $7500 bill. This is insanely high! How did we go from a bent prop to a "totaled boat"?? Arbitration didn't want to hear facts and was biased towards owner. Renter, us, got screwed.
ABHAI Johri
GBVery smooth process and everything… Very smooth process and everything communicated earlier worked perfectly.
Joe_sef
GBHad two boats cancelled back to back on… Had two boats cancelled back to back on me some time AFTER booking because the owners realized they had a schedule conflict. It doesn't seem there are any repercussions to the boat owners for doing this. Also, with each occurrence someone from Boatsetter reached out to "help" find a new boat but they NEVER would follow through. On top of that, their coupon codes will show accepted, but you will still be charged the full amount. So if you want to book a boat and have it cancel on you less than a month from the date and have no meaningful support, then Boatsetter is the place for you.
Lauren
GBExperience was nice & smooth but… Experience was nice & smooth but speakers stopped working last hour of the boat ride.. kind of turned the vibes down.