The wig that I purchased is absolutely… The wig that I purchased is absolutely gorgeous. It was my first time with a lace front wig that I fully install myself. Wigencounters made it absolutely so simple with my purchase. The wig was pre-plucked, 150% density, 18 inches...it was absolutely gorgeous. Everyone told me it was fabulous.

THEY SCAM PEOPLE THEY SCAM PEOPLE! and they dont care! I cancelled my Order and they said it would be refunded, But they lie and I haven’t gotten my money so I’be paid 407,9USD for nothing its absolutely heartbreaking

I will give this company -F I will give this company -F, ZERO STARS! It is 2021 and Wig Encounters just reminded me that scammers exist. I received a wig that was dry, shorter than advertised that you cannot even style, and cannot fit on my head... The cap is too small. Contacted the company through email ( Catherine). She basically replied " 3 customers last week returned items and it got lost, damaged or destroyed at customs, so I advise not to return and I'll refund you $20" I literally paid $100 for a wig I cannot even wear. I could have just went to my local beauty supply store and got a $20 wig that look 10xs better than that sh* they just sent me. By the way, you youtube INFLUENCERS, stop advertising their company. They send you guys one thing but send actually customers who spends hundreds of dollars TRASH! It's a Scam SCAM Scam, and a lesson learned. Never Again.

I ORDERED A WIG AND WAITED FOR ABOUT 3… I ORDERED A WIG AND WAITED FOR ABOUT 3 WEEKS BEFORE RECEIVING IT. I SAW THE WIG ON YOUTUBE AND THE WIG WAS RECOMMENDED BY ASHLEY BEDECK. I CLICKED ON THE LINK & PURCHASED AND WHEN I RECEIVED IT, IT WAS NOT THE SAME HAIR OR THE SAME UNIT. THE CURLS WERE VERY VERY POOR AND UNDEFINED. IT WAS PUFFY AND A MESS. I WILL NOT NEVER ORDER FROM THEM AGAIN. THEY ARE SCAMMERS AND YOU WILL NOT GET WHAT YOU ORDERED. PLEASE PLEASE CHOOSE ANOTHER WIG COMPANY. SAVE YOURSELF THE DISAPPOINTMENT!!!

Biggest scam I bought a wig after seeing a YouTube review. The wig took over three months to get to the UK. And when I tracked it , it said out for delivery but never came to my address. Royal mail stated the person was not at the address stated therefore returned it back to sender. The agents tried to send a message to indicate the fight address but to no avail. I wrote to Catherine who kept directing me back to royal mail. I have asked for a refund or a wig posted to the right address but no replies. They are scamners I can see the pattern in other reviews. Please don't waste your money.