Totally satisfied with the product… Totally satisfied with the product excited to get the prescription filled as I use for Golf again great product

Very subpar quality insert These glasses may be fine for anyone who doesn't need a prescription insert and wants a cheap pair of glasses they won't feel bad about if they are damaged. I do need the prescription insert, and when I received the product and took the insert out, it is the quality of a cheap dollar store toy and would last about as long as a cheap dollar store toy. I immediately had my doubts. I took it to my optometrist's office to see what they thought and to get prescription lenses inserted and they agreed with me that the quality was very low. They didn't think the cheap plastic insert would even withstand putting lenses in. When I emailed Brightcycling, their response was that they had never heard that before and to take it to another optician. Now I would like a refund, since the glasses are clearly an inferior product, and I've just started the process. I asked for the return address, but they just sent me a link to a YouTube video showing how easy it is to attach the insert and lenses. I'm sure I am going to get screwed here. Don't buy these glasses unless you just need a cheap and cheaply made pair you don't care about and if you don't need them to have the prescription insert. Total garbage. ADDITIONAL COMMENT: Brightcycling's response is their surprise that my optometrist showed "such an emotional reaction" when I merely said they agreed with me that the quality is low. A little misdirection hoping a random reader won't go back and read my full comment? No I did not buy a pair from the optometrist. I know you're hoping to misdirect the attention from your poor quality glasses to an optometrist who recognizes a money making opportunity, but that did not happen. We merely sat together in the office and agreed that they were junk.

Not buying here again. Cycle glasses were advertised on Facebook at a very good price. I ordered some but they never arrived, after contacting them they produced a tracking number and said they had been delivered. Tracking shows they were sent to the wrong address, rejected and returned to sender. Any further enquiries from me have gone unanswered. Won't be shopping with them again. In response to the reply, as above it was rejected at the wrong address back in May, it was then sent to an address in Hayes, I assume your depot. That is all clear in the actual tracking history.

I purchase your Tessera90 Polarised… I purchase your Tessera90 Polarised Glasses - Red back in August (order # 116430). The other day I was switching out the colored lens when my Rx Lens Adapter broke. Not sure if there was a warranty on these, but after only six months, I wouldn't expect them to break this easily.I've been trying to get in touch with someone at the company, but their contact page comes back with a page can't be found. Also wrote a note on their facebook page and got no respond. Looking to get a replacement RX adapter, but there is no where on the site to purchase a new one. I really liked the glasses when I purchased them, but now I'm very disappointed with their customer service.

Happy cyclist All items received as expected.. Happy cyclist here