Disappointing I purchased a couple of hair clips from this store, one of them arrived broken. I was disappointed with the quality of the clips. I contacted the store to see if I could return the clip and have a new one sent out to me. I received a reply from the store advising me that it was strange the clip was broken as they had never had this issue with this type of clip before and could I send a picture to them. I didn't feel that this was very professional, the clip was broken and wouldn't close, I had paid £5.99 for it and all I was looking to do was send it back and have a replacement, I wasn't asking for a refund. I sent a picture and they replied to say that it was indeed broken and they would send me a replacement. I never did receive a replacement. It just feels like a bit of a waste of money which is a shame as I like to support small businesses. The hair clips are pretty but poor quality and the customer service made me uncomfortable. I would not recommend.

Disappointing Really disappointed with this. Saw this ring on Instagram and was so excited to get it. When I finally received it there was a dent in the front of it that’s noticeable and it looks cheap. I’ve gotten better quality jewelry cheaper from other brands. Definitely won’t be buying from this brand again :(

DO NOT FALL FOR THE TIKTOK I was stupid enough to not trust the reviews on this one🙃 spent a lot of money on the site, got a shipping confirmation mail three weeks ago but when I follow the link the postal is still expecting the package. I sent an email to them, and they responded to the first one, but when I sent my order number they stopped responding. I have tried to send two other email, and they haven’t responded to them either. I will probably never get the package…

Absolutely love the earrings -

I have been emailing them for days or… I have been emailing them for days or via the link on their website, no response. I also wrote on Instagram, but I saw that they did not respond... not there either. But then where do they answer? the explanation is that it's a small business...that's no reason, you have to pay attention to it awkwardly, after so many bad reviews.