Be careful... I placed an order almost a month ago, there is no info at all. The tracking number it looks doesn't exist. The chat of the customer service is saying all the time you will receive an email but the email never came. I can't believe it such a bad service... i have the feeling I was scamed 😤

Sent crazy glue not clear polish.… 5 weeks to arrive with no contact from the company, email or otherwise, I assumed I had been scammed, which would have been the best probable outcome. Three items arrive in cheap unmarked plastic bottles, no instruction on how to apply. I tried the first polish on my thumb, then quickly realized it was crazy glue. My skin stuck to my nail. It could have been much worse if i didnt do a test patch. Unreal, I wouldnt want to know the damage if the polish was to a young child. Never order from here. $17 and 5 weeks later, all three items in the trash mins after opening.

Unacceptable service I ordered gel nail polish and a lamp about 3 weeks ago. Even paid for extra shipping so I could track my order. I got a confirmation of payment but after talking to an agent last week my order hasnt been shipped. Another customer agent wrote an email saying what I had paid for was all out of stock. I have asked for a full refund because I don't trust picking something else will work, since then I haven't gotten any response from these guys. Its so upsetting to pay all that money for something that isn't going to come. Bornpretty is a scam! I would advise anyone not to get anything here, these people won't even reply to your emails.

For anyone having problems with their… For anyone having problems with their tracking number seemingly not existing I figured out a solution. You need to search “Airmail Paravion Tracking” on google. You will find a site called track-chinapost.com If you input your tracking number there it will show you your package. Hope this helps.

2 out of 3 orders gone bad I've ordered a few times, luckily small orders. My first order I received damaged, they took forever to reply to my ticket and resend it. Second order there were no issues. Third order, one year later I still haven't received it. After around 10 weeks I started asking them where it was, they kept asking me to wait another week, this carried on for quite some time. I had to go through paypal to request a refund and I didn't even get a full refund.