Back pack for traveling. Great design Product was received as described. Satisfied with the quality and design

The bag is not what it looked like when… The bag is not what it looked like when I re dived the item. They have a 30 day return policy, so I quickly contacted them to get a return label and credit my account. I am getting the run around with this company. Dora’s last comment was would I keep the bag and receive $10.00 in cash. ARE YOU KIDDING ME! I want to return this item DO NOT PURCHASE ANYTHING FROM THIS COMPANY SCAM ARTISTS

NO STARS for RIPPING ME OFF NO STARS deserved...NOT ONE! This company totally screwed me over for $119.00!!! Giving me the run around, emails that consisted of nonsense, constantly asking me to provide information. I would give it to them and then they would ask again as if I never gave it to them. They lost track of my return. They were asking me for the shipping label numbers, when they sent me the label themselves. I took a screen shot of the actual label, and then they would ask for it again. I originally wanted to exchange my purchase for another color, but they can't even find it. The WORST online company out there. They have no communication skills and can not understand English. This has been going on since Christmas. Now they stopped responding. I call that STEALING!!! No integrity whatsoever. they haven't owned up to their incompetence or taken responsibility for losing my return. I feel so taken advantage of. Now I can't even reach them. Thieves they are. SERIOUSLY...SHAME on S-ZONE. I hope they go out of business before they take advantage of another customer.

They will not grant returns They will not grant returns. DO NOT BUY FROM THIS ONLINE STORE!

Poor customer service and no shipment Poor customer service. Have not received my purchase after 21 days and when I ask for refund they sent me a message saying they needed to spend time with their family and would not respond until 01/27/23. NEVER AGAIN will I order from them not ever on Amazon. They make you believe it is based in America but after lots of research it appears it is based in China. I don’t have a problem with that but just be honest. NEVER AGAIN!!!