Misleading advertising and NO customer service. I ordered a pair of glasses from SpecsTime and I was charged shipping even though the website clearly states free shipping on orders over $99. I have called, texted and emailed multiple times over the last few weeks and I have yet to receive a response. I would not choose to do business with SpecsTime in the future.

FRAUDULENT BUSINESS I ordered an item from them on April 13, 2015. They authorized my card and didnt take any money out until 2 weeks later. They charged me and shipped me an item that I NEVER ordered. I have called dozens of times, left several emails, and filed 3 return requests through their company website. NO ONE has responded to me at all! They took my card information and fraudulently took money from my account and refuse to respond to me! PLEASE DO NOT ORDER HERE! This is company is a fraudulent scam! Do not give them your credit card information because they will steal your money and disappear!

HORRIBLE I never got the glasses I ordered and no one will respond to my emails!

very disappointed I bought 3 sunglasses, 2 sunglasses shipped as I expected, quality is good... However...I was placing my order on 06/04/2014 and I still waiting for my third frame to come. They said 14 days back order so I wait, and nothing came. So I contact costumer service and they got no clue which frame they didn't send me. I told them which frame I'm waiting for and again they told me to wait. So I asked them a refund... Before you purchase anything from this site make sure they have it on stock.

Not friendly service for returns/exchanges-bent sunglasses Sunglasses shipped were bent. Customer service says available 24 7. Not true. Goes to answering machine. Someone got back to me two days later named [name]. Says I'm responsible for all shipping, handling and restocking fees in all caps! Not my fault. Disputing charge on card. [name] says he inspects all sunglasses, but then says they're shipped directly from oakley factory. Can't inspect if they are shipped directly. Can you? Disputing charge on credit card...won't return emails. Do not do business with this guy! No 800 numbers or anything. Very sketchy.