TK Lee
GBvery disappointed I bought 3 sunglasses, 2 sunglasses shipped as I expected, quality is good... However...I was placing my order on 06/04/2014 and I still waiting for my third frame to come. They said 14 days back order so I wait, and nothing came. So I contact costumer service and they got no clue which frame they didn't send me. I told them which frame I'm waiting for and again they told me to wait. So I asked them a refund... Before you purchase anything from this site make sure they have it on stock.
monica
GBHORRIBLE I never got the glasses I ordered and no one will respond to my emails!
D. R.
GBNon existant customer service I ordered a pair of Oakley glasses and after nearly 3 weeks, the order status on their website still states 'pending' or 'processing' depending on where you look and I have not received my glasses. I have tried emailing, texting and phoning multiple times with only one response of "Let me check on that for you' from '[name]'. I have also left multiple messages on their Facebook page which they keep deleting. DO NOT WASTE YOUR MONEY OR TIME ON SPECSTIME!!
Phil Richards
GBexcellent service and quick delivery I have to admit I was a little hesitant purchasing from the company and I didn't see all the reviews here. My personal experience was great. The frames arrived quickly and were new. Glad I was able to save 40% off of msrp for the frames.
Tracy C
GBMisleading advertising and NO customer service. I ordered a pair of glasses from SpecsTime and I was charged shipping even though the website clearly states free shipping on orders over $99. I have called, texted and emailed multiple times over the last few weeks and I have yet to receive a response. I would not choose to do business with SpecsTime in the future.