The bag is beautiful, but The bag is beautiful, but the purse should have clips like the backpack because the snaps are always a struggle to line up! then your purse is left hanging open awkwardly, also I have had mine for about 6 months and the edges are beginning to shed material, so it doesn’t last a lifetime or anything.

Gorgeous, Eye-Catcher!! Omg this bag is a dream come true, I have so much love for this bag, the colour, the material, the hold this has on me - it gets really heavy when I include both my iPad and MacBook + books + some other things (I bring so many things at once 😗) but I don't really care- my bags are all always heavy I've built muscles from bag-carrying ANYWAYS, I've gotten so many compliments for this bag??!! It's simply a gorgeous colour omg thank you so much for having this shade of purple- I can't thank you enough 🥺💝 Oh before I leave, the shipment was all the way to Malaysia and it arrived in perfecttt condition (++++) points!!!

Terrible customer service I ordered a bag against my better judgement and it got stuck at the border “apparently”. Zero way to contact the shipper (no contact info on shippers website, not contact info for shipper in Ecosusi’s we site), zero response from the company to my emails. The phone number on Ecosusi’s website goes nowhere. I then went back and looked at their insta posts and there are lots of complaints about poor customer service and no responses from the company. These bags are cute, but this company doesn’t give a F about its customers. Don’t bother. Its been two months, still nothing. I’ve contacted my bank and put a complaint in.

Really satisfied with my order The bag was expected exactly like I wanted, it was packaged even better than I expected with really sturdy plastic type of packaging. It also arrived a lot faster than I anticipated and when it came I was so happy with the quality. Even though some people complain about the price it's totally worth it!

Bought a bag from ecosusi as a birthday… Bought a bag from ecosusi as a birthday gift for my daughter. She started using it after her birthday in the middle of September and 1 week later the bag was already showing signs of damage on the sides where the strap is placed. I’m very disappointed with the quality of the bag because of this and would not recommend purchasing these for day to day life