
Shalini Nair
INPawsindia fraud??? They sent the product without the receipt, so it feet it was some fraud company. The product is useless and I could not establish contact with them. It was much later that the ad came up again on insta and I could connect. Now They say it's too late for them to return the product. So my money has gone waste. Shows how little emphasis this company places on customer satisfaction and even ethics. Why did they not send me the invoice with product or through email????

Dost Alladin
INThis is one of the worst online store… This is one of the worst online store experiences Ever! I ordered my pet's food items on 3rd August, My order was Delayed and originally delivery was scheduled for 7th August. No communication on emails regarding the delays and no one tried to reach out to say where my packages were, they only cared about the money they received already through online payment. All their helplines were switched off, sent 2 emails to which I had gotten no reply. After finally searching on Google I got a number that got connected to someone from the backend team, she mentioned that the helplines are never closed - which was a big lie, And said my emails were replied to and must be in spam, Checked spam but could not find anything. She was good at convincing me that the problem was not on their end. However, on 16th August I received a message on what's app finally updating me that my order was not been able to dispatch cause of a certain issue of having no inventory and said my order is dispatched again on a priority basis and should be with me in 2 days. By then I had already ordered my products from another merchant and received them within 2 days. I had asked for cancellation and they told me that my order can not be canceled, and to say no to the delivery partner as this will create an auto-return query. Today I get another mail from the delivery partner that my order has been scheduled for 21st August. This is ridiculous again why am I promised and not delivered on time with my products and when I ask for cancellation why is my order not being cancelled when it has not even been dispatched? Please request all genuine buyers to never order from their online store and never do any payments, IDK how they are raising money, and shark-tank India has invested in it. this company is a fraud company and shouldn't be invested. None of their helplines are in place or any processes are being followed. please return my order and refund my amount. I am no more interested in purchasing anything from this store ever!

Sonal Bebale
INBest store for pet products Pawsindia is the best online store for your pets!! They’re so kind and so professional that they truly understand the gravity of your problem!♥️

kajol khatwani
INFabulous experience with Pawsindia👍🏻 Fabulous experience with Pawsindia👍🏻 They delivered the product in just 2 days. Very impressed with the service.

Rahul Dutt
INScam Alert - Paws India Pretty sure some of these reviews are fake. I'm so disappointed with Paws India. It's been two weeks, and 7 emails later, still no sign of them dispatching the product after they forgot to do so earlier. They sent an email three days ago responding to my inquiry email which informed them that I had not received my order and said they were extremely sorry and I would receive an order tracking number immediately. Still waiting for it. Would recommend finding a pet store near your place. Because these guys are definitely below any level of quality.