((LV Couissin PM Zipper Broke after 3 uses Only used my handbag ((LV Couissin PM, Navy) a few times, and the center zipper already broke. I’ve sent over a dozen emails about getting this repaired or exchanged, and nothing. The only email was they have a 7 day return policy after purchase. It took 3 weeks to get it, so that 7 days passed before I received it. Worst customer service, they don’t stand by their products. Pick another store to buy from, they are the WORST. ** in response to your reply, after emailing you for several weeks I did in fact receive an email from you on December 25, 2023 in reference to my order number 11664, stating that you will only return or exchange the product seven days after the delivery date, so you clearly do know I am, and I am in your system, and nowhere on your website did it state the seven day return policy. I received my bag at the end of November, and only used it three times, and considering what I paid for it the zipper should last more than three uses. I stand by my first review, you are a very unethical company as well as being extremely deceptive.

I didn’t receive sneakers that looked… I didn’t receive sneakers that looked like the picture, but Susan saved the day and changed them out. She is 5 star.

Great customer service Great customer service. Quick delivery. High quality.

Susan is the best I have been working with Susan for a couple of years now and she has been very responsive and stands behind her product. She is the best!

This company has the highest quality… This company has the highest quality handbags at reasonable prices. Customer service is also excellent. They reached out to me before mailing me a bag that was slightly different on the inside than pictured when I bought it and allowed me the option to cancel the order. Most imitation bag companies aren't as credible and dependable. This is truly an excellent company.