Refund I bought a fendi bag but it was arrived a little bit too late due to the holiday shipping and I decided to return it. There was nothing wrong with the bag. It was a bit tough to reach customer service but they responded me as soon as they can, also, the refund went smoothly. Thank you.

Excellent and prompt service Amazing service and great communication! I emailed both the boutique that sold me the bag, as well as Reebonz customer service about a concern. It was very promptly addressed...I really appreciate Reebonz for finding a solution quickly. Thank you so much!

Reebonz Glowed Up! I was one of Reebonz early customers back in 2011, and although I liked the product selection, I thought the pricing was too expensive and could be found better elsewhere. Fast forward to 2018 and I have completely changed my opinion! Reebonz not only has the best unique product selections, the pricing is unbelievably good and the sales and discounts are remarkable! The shipping times and customer service are also very good! Planning on being a regular customer!

Bought an expensive pair of heels and… Bought an expensive pair of heels and it came damaged, very noticeably, you can definitely tell whoever packed it did not even care to check the item. Contacted Reebonz but their service was merely mediocre. They weren’t able to do anything about replacing the item or even replacing it with same heels different color, and I still have to go through the trouble of returning, without the pair of shoes I really wanted. The only reason why I gave them 1 more star is because they did try it their best to expedite the refund but ultimately, I would rather have the shoes I bought than all these trouble.

Wonderful experience overall Wonderful experience overall! Super fast delivery - ordered Sunday and received my gorgeous bag on Thursday! The packaging was beautiful and the condition of the bag was "pristine," just as advertised. I love my new (to me) bag and am looking forward to my next Reebonz purchase!