
Rono Cheung
HKLike the buttery soft leather the bag came in a very nice packaging, sturdy box with fine recycled paper, similar quality to what i got from other luxury brands like gucci and prada. the bag itself is very good in quality, leather is buttery soft, and i like the brand is using eco-conscious material.

Boo
HKSurprising! I looked for a small hand bag quite a long time, the Patti is surprisingly good, it is soft and light, the color is stunning and easy to match! The interior fabric is nice. Love it !

Tate Se
HKI love it so much, vegan bag is the next trend! I love it so much! The bag is incredibly good! The vegan leather is extremely soft and it looks so classy! it's time to make a change while we purchase our fashion items online, I definitely will continue to choose those made of vegan, recycled materials, or they support any type of fair trade. Vegan handbag is the next trend!

LP
GBI bought an Alice-olive green from… I bought an Alice-olive green from them. It wouldn't close and stuff kept falling out of it. I tried returning it but they don't have a return link on there website. I emailed them and they responded with asking me about the problem i had with the bag. By that time it had been 8-9 days since delivery and they said there return window is 7 days and they wouldn't accept the return anymore. They as pretty bags but not practical at all. Return policy is useless.

Caroline
AUInternational shipping orders don’t arrive on time Extremely disappointed at the customer service and poor communication provided by this brand. I ordered and paid for the item on 12/09/22. I understood international shipping might take up to 10 days as stated on their website. However, this has not been my experience. The item still has not arrived! When I was tracking my order it said it should have been delivered by 20/09/22 and I am frustrated that they have not gotten back to me after I emailed them. Instead they have sent me numerous emails asking me to review their business! I don’t event have the product! I have had to contact UPS and found out it had been sitting somewhere as the address and instructions needed to be updated. I am still waiting on the package to arrive (it says it should arrive by 28/9/22) which is today and it still hasn’t arrived. I will end up returning it if it doesn’t come by Friday as I need it for an event this weekend. So disappointed by the poor customer service and lack of communication. I will not be purchasing from this brand in the future despite it being sustainable and fashionable.