Great service! Great service from the owner himself! Just recommended to include over night shipping for any item sold over 5k.

Let me start by saying the company… Let me start by saying the company offers beautiful, high quality jewelry, and they are not responsible for my stolen item (FedEx is). I am, however, disappointed that Coomi would offer to return a pendant they knew was a gift for my mother, and then not do so. This offer was made months ago and inquiries are met with various excuses (Covid, change in staff, we forgot). I mentioned I understood if they no longer wanted to honor this offer and was told it would be shipped...it was not, and I suspect will not be. Why offer more disappointment to a customer who already had one company steal from them? All this did was cause more frustration and worry. I don’t get this at all. I didn’t ask them to send it so why offer if you don’t intend to do it?

I must admit that I was I must admit that I was, at first, a bit cautious about purchasing directly from Coomi as this is my first experience with them and knew nothing about them. However, the item I purchased was reasonably priced and of good quality. I even had a local jeweler examine the earrings I purchases and they though it was good quality work at a reasonable price. I also spoke with owner of Coomi and decided to give it a try. I do recommend Coomi create a better web site that includes the location and phone number of their "brick and mortar" store in New Jersey. I do not like purchasing items over the Internet with vendors I am not already familiar with.

STAFF WAS SO HELPFUL IN ASSISTING ME… STAFF WAS SO HELPFUL IN ASSISTING ME WITH MY SELECTION. ASKED TO SEE A PICTURE OF A RING ON A WOMAN'S HAND TO JUDGE THE SIZE, AND EVEN DURING THEIR BUSY BLACK FRIDAY EVENT, THE STAFF SENT ME SEVERAL PICTURES OF THE RING. VERY HELPFUL AND VERY BEAUTIFUL.

Exquisite Exquisite! The details of the antiquity pendant are perfect.. beautiful solid colorful shapes .. I saw this piece 15 yrs ago .. finally.. have it.. a family heirloom for generations already .. it is so beautiful, receive compliments continuously when it is worn.. this is a bit distracting and time consuming.. thank you Coomi..