Exceptional shopping experience. I purchased two pair of shoes. My shopping experience was exceptional from beginning to end. Items were inexpensive, arrived timely and carefully packaged. I was truly impressed and wondered why I am still buying from a competitor when it seems they no longer care... Order # 2406856

Gorgeous Neon Yellow Heels I’m always always ordering from UrbanOG.com. It’s become a weekly obsession because of the great deals and nice shoes. Last week I ordered a pair of neon yellow pointy toe open toe heels. I received them this past Monday 7/8/19 and I immediately fell in love with them after trying them on. I posted a video of them via Snapchat and I got so much feedback about how pretty they were. Forever customer here!!! My most recent order number was 2386090.

Hopeful for good customer care Hi! I placed an order 2 days ago & have tried emailing the company twice now regarding the confirmation email/tracking information that I have not received or heard back yet. Can someone please contact me regarding this information. Staying hopeful for good customer service! Order ID 2392479 Thanks! It has been 3 days since my order has been placed. I thought my order would be shipped by now, but I still have not even had a response from a customer care representative. Can someone please contact me regarding this order please???

Horrible experience shoppers BEWARE Horrible experience. First thing they don’t exchange shoes so I had to get a refund however they don’t have any return shipping labels. I paid more to ship the shoes back than the original shipping cost, then finally I receive a refund email and they have discounted the refund. OMG what a nightmare. Shoppers beware make sure you get the correct size shoes if not you will be scammed as I was out of a whole $10.00

Great First time ordering from here was a little skeptical but glad I took the chance I got 2 pairs of shoes the while holographic platform heels and the pink ones and they are just gorgeous shipping was faster than I expected box came a little beat up but I didn’t mind it shoes were in excellent condition and fit true to size Order#2374037