I was a bit suspicious when asked to… I was a bit suspicious when asked to pay with a bank transfer but when I reached out to the support team, they confirmed that there isn't anything to worry about so I went ahead with the purchase. I'm impressed with the quality of the bag I bought. It did take a bit longer than expected, around 18 days to arrive, but honestly, considering the quality and the great price I got it for, I don't think that's a big deal.

The customer service is absolutely… The customer service is absolutely phenomenal!!! It’s because of Karla why I decided to move forward with the company. Everything she told me was spot on! Amazing customer service!!!!

I'm absolutely in love with my new bag I'm absolutely in love with my new bag! It was shipped fast and arrived on the scheduled delivery date. Although I became a bit apprehensive when the tracking information didn't update for a week, I reached out to customer service and they quickly promised to keep me informed, which they did. Their prompt and attentive response was truly impressive. Based on this wonderful experience, I'm eagerly looking forward to ordering my next bag from this website!