Excellent customer service and they… Excellent customer service and they reply via email promptly, making you feel like they want your business and are willing to answer any questions. There was a mixup with my original order but they were able to compromise and in the end I ended up with a gorgeous, pre-loved LV. Their rating system is accurate from my experience. I would recommend them to anyone looking for rare vintage and pre-loved luxury finds.

When I first came here to purchase When I first came here to purchase, I was somewhat hesitant. I'll assure you that this is the excellent store. I'm happy with the outcome and the quickness with which it was shipped. Also, great customer service. However, they must improve the speed with which their online store operates.

Frustrating "NOT"-buying experience I was not able to buy the product, as 4 confirmed orders were canceled without reasons. I have tried multiple different credit cards, AmazonPay, and PayPal. All got rejected even tough all payment methods were covered. Customer service was friendly, but in the end, I could not (!) spend more than 1k USD for a product I wanted to buy. Exceptionally bad experience. My assumption is, the product is actually not available and people are just lured to the store. Can absolutely NOT recommend.

Great bags I recently have decided to go to the journey and I understood that my clothes and other things couldn't be fitted into my old bag. I thought that the best option is to go to the internet and find some stores which are specialized in selling bags for luggage. I found this company and started to look through the assortment it has. Actually, I found everything I needed and I asked customer upport about the details of shipping. They explained everything pretty polite and I got my new bag within a week. Definetely recommend this company for buying bags here

High quality and overpriced stuff... Excellent, high-quality service. I didn't have any problems with my order from Couture USA. The stuff here are of course a little overpriced, but now I have a famous brand item. In general, I was very satisfied with the products of the company, they are of very high quality.