Purchased new boots to replace the ones… Purchased new boots to replace the ones I got from jackthreads back in 2016. They look and wear great and the price was surprisingly reasonable. Order hadn’t shipped after a week so I spoke with support and found out there was a delay in the items arriving at JT’s warehouse. It was a good experience for the most part. Ordering was easy, glad they’re expanding their offerings. Support was great and quick to answer my questions.

Ordering was easy Ordering was easy, but actually receiving my purchase has been very disappointing. I still have not received my purchase and have not received any tracking information. One of the main reasons I use Amazon so frequently is they keep me well informed from purchase through delivery. I did receive an email weeks after my order they discovered my shipment was lost during shipping and were sending another shipment. I’m anxious to see how this one goes. Purchase was for my son’s July 8th birthday, so I am hopeful. .

I love JackThreads... I've ordered … I love JackThreads... I've ordered from them multiple times and when I broke a back pocket on a pair of corduroy pants and asked to speak to someone operations manager, they never responded. I would love to be able to talk with someone reguarding my pants... thank you. -Ryan D

I wish there were an option to make this a negative 5 stars I purchased a jacket 2 weeks ago and haven't received any tracking information from this company. At this point you guys have stolen my money since customer service is impossible to reach throughout multiple platforms. (Email phone text twitter) I need my money back asap and to anyone looking to purchase from this website, keep it moving unless you want to order an item and never receive any information. JACK THREADS SUCKS I HOPE YOU ALL GO OUT OF BUSINESS

Bad news for people who hate good news They have great merchandise and amazing prices. I have never received clothing from them that I didn't love and many of their products would be hard to find anywhere else regardless of price. So when you factor in the prices they sell for there is no question it's a great deal. Yea their shipping can take along time but they clearly explain why this is the case and I haven't found their shipping to be any less reliable than other online stores. If you need to get your order right away or before an upcoming event you do run the risk of being dissapointed but if you are willing to wait a month you may as well get twice as much for the same price instead of spending that month tracking down the same stuff for more money.