Helen
GBFantastic first ever purchase with Sign I purchased my first ever bag with Sign of the Times (who have a lovely store in Sloane Square as well), and the bag was delivered on time (as I paid additional for express shipping) & great quality for the price I paid for a vintage Chanel. I’ve been more truly impressed with the after sales support that I’ve received from Alba - in dealing with all my queries about the bag and looking after it. I would highly recommend :) X
Win
GBGreat Customer Service team but stingy return window The Customer Service team were great at answering a query I had on a gift card prior to purchase. The one less star is due to the cost of shipping for a regular (i.e. slower) service and how the buyer needs to cover the cost of return shipping. The timeframe for returns is not within the UK Law (i.e. much shorter than the law dictates).
melanie moon-garcia
KWMy favorite high end resale shop in… My favorite high end resale shop in London & online! Burberry, Skiim Paris, Alexander McQueen & Victoria Beckham are just a few of the designer clothing brands I’ve purchased at 60 to 80% off retail prices. All of the items were in pristine condition. Some were even brand new with the tags still attached.
Penelope Freeman
GBSign of the Times a hidden gem Sign of the Times is an absolute hidden gem for finding different and wonderful clothes, shoes, accessories etc. It suits all tastes. I have been going there for years pre Covid, on line during Covid, and a bit of both post Covid. They are a delight to deal with, particularly, Leah, who all go beyond and above to be helpful. A speedy post service, as well as an extremely efficient refund policy, I could not praise them highly enough - but I also want to keep Sign of the Times a hidden gem!
Mie Max
GBBrilliant online presence! Living in the north east means that I can’t always get down to London to do designer second hand shopping but SOTT makes this so much easier with their website and online platform. Their descriptions and ‘fits as’ sizing has really helped and having bought a few items over the last year I haven’t had to return any as sizing is perfect, quality is amazing and value is brilliant! Love visiting them when I’m down south but also love their online experience too!