WRONG ITEM SENT & NO RESPONSE I ordered a necklace for a birthday gift from Divon on not on the high street. I received my item after 5 working days to open it to realise they have sent the complete wrong necklace (opposite to what I ordered) I then tried to contact them via their live chat. No answer. I then contacted them through email, again no answer. I have now been dealing through not on the high street directly to get this resolved with a full refund. Won’t order from them again.. due to their huge error and lack of response.

Amazing and fast service Amazing and fast service! The necklace I bought is of very good quality and the packaging is very cute. I don't live in the UK and delivery took about 5-6 work days, so quite fast. I will definitely be a returning customer!

I bought Helios gold because I saw it… I bought Helios gold because I saw it on Josh Kiszka and I immediately love it. I literally can’t stop to wear it. It has a magnificent design and it is made of a really good quality, so I’m very proud of it.

Excellent Lovely quality, fast shipping, very personal feel. My Divon necklace has already become my most worn piece. The personal note with delivery was a nice touch.

Great customer service. Even though I ordered with the fastest shipping, they refunded the shipping fee, sent it express anyways and let me know that they were having difficulties with FedEx/UPS right away. Definitely will be purchasing from this company again. Nice experience, they take care of the customer.