i have ordered from comomilano 4 times… i have ordered from comomilano 4 times and did return an item once. the item was accepted by them and i was refunded promptly (duties excluded). the items have always been lovely and as far as i know are authentic. i have read reviews on them and they are a legit company and are legit products.

I ordered 3 scarves prematurely I ordered 3 scarves prematurely, and knew that I have to return one of them right away as soon as they were shipped. I wanted a different one instead. I emailed them about the situation, and got a response right away. Jorden started the process for shipping for what I really wanted. Excellent customer service goes a long way. I highly recommend Como Milano to everyone who wants quality scarves at reasonable price. I'll definitely return to Como Milano for future scarf shopping.

Expediting shipping does not get expedited handling. When a customer pays for expedited shipping, you would think that would mean expedited handling as well. Not the case. Ordered on the 5th, paid for 2 day delivery, got on the 10th which was a Saturday. Thank God I used USPS who delivers on Saturday or the birthday present would have been late. Product itself is fabulous and the price was right.

I couldn't be more pleased! My order was processed immediately and arrived several days later. Packaged well. Authentic, high quality scarves. I couldn't be more pleased! I typically spend half the year in Europe but haven't been able to travel, obviously. I miss the quality well-made goods. I was so happy to find Como Milano. And great prices!

Good comms but problem still exits.... I got immediate reply from someone and the comm itself was great. The only reason I dropt one star is because the problem I was communicating--wasn't settled. I asked for the original box and I did get a YES answer. However, the scarf arrived without any box.S So.... Not really sure whether I am going to wait for more days ?