Excellent service Excellent service! Thank your representatives - they are very attentive and responsive, sent me the pictures of item I asked 👍🏼. The delivery was very fast- I’ve got the item before Christmas as it was promised. Thank you

Great Service. Great Service.

Successful outcome At first I was having difficulties with exchanging my items. However everything was resolved. 1 they communicated well with email . But then they went an extra Mile and someone by the name of Viktor called to ensure I understood what was going on with the existing exchange. That melt my heart even the stores where I have spent over 2000 on one item had never went the extra mile. I love their item I will continue to shop here and refer friends and family. Thank you

Nice & authentic product, and free expedited shipping! Website user-friendly. Lots of details provided about the product. Great value (though not the cheapest online) compared to other places online. I like the guarantee of authenticity, which cannot be said of all places online. Order was easy to place. Several payment options were provided, included through my Amazon Prime account, which I used. Shipping was fast and free ("free expedited shipping"). I believe it said 3-5 days. I ordered it on a Sunday and received it the following Wednesday! It came in a box. Item was well-packaged and free of damage. I opened the package to inspect the item. It looked new and as it should as far as I could tell. The item is a Christmas gift, so not for me, but I think it's beautiful and I'm sure the recipient will love it!

Wow! Better than expected! I was shopping for the perfect purse. I came across thie Lux Lair website and found exactly what I was looking for. A beautiful brand new bag at a better than market price! Thank you! It's beautiful!