Not clear that this company exists - Ordered 800 EUR of wine a week ago - No confirmation email - Sent 3 emails so far to various email addresses - no responses - Called three different numbers which either ring out or are disconnected Will be pursuing via credit card (ordered via Vinero.fr, but it's the same company) Edit: the response by the company below makes it look like they initiated the refund. They did not. It was a chargeback. Also “lost by the courier”. If there was a courier, then I should have at least been told when the order was packed and picked up by the courier. But this didn’t happen as there is no courier. The company does not exist. Edit 2: I await your email to schedule it. We'll need to change the address as the delivery was to my wedding venue.

This is my third order with Vinero This is my third order with Vinero. They ship the wines from all over Europe so be prepared to wait for about 10 days

Scam or just terrible Customer Service Purchased about €280 worth of Scotch from them a month ago. Only one email confirming the order from them and a separate email from EURO DRINKS DISTRIBUTION SRL. We followed up with three emails to the different addresses with no replies and called but no answers. Either they have terrible customer service or this is a SCAM. avoid. Vinero order - 388389140

SCAM! Be aware This is a scam company, do not order! I have placed my order on 7th of January 2024 and they took the money on 08/01/2024. I have received a confirmation email of my order but nothing else. 3 weeks later I have emailed all the email addresses (both in UK and Romania) related to their business, inquiring about my order or requesting at least a despatch notification but I did not receive any replies, some emails did not go through as the email address was no longer in use. Another 2 weeks later I have tried calling both numbers both in UK and Romania, and no calls went through. This is a huge scam, be aware and stay away. I have reported to my bank and I am waiting for a resolution.

Order placed 2 months ago Order placed 2 months ago. No delivery, but amount taken from the bank account. Several calls and messages, no return. Be careful, this is a scam site