They cancelled on me on the day of… They cancelled on me on the day of delivery, saying I was outside their service area. They couldn't figure that out two weeks before when we ordered them? Terrible customer service. Don't give your business to this company.

Canceled three deluxe rentals the day… Canceled three deluxe rentals the day before a wedding. Avoid at all costs.

When it works its good When it works its good, however for five odd months of usage the portable restroom haven't changed in any aspects. Its definitely worth renting portable restroom from Porta Potty Direct.

trust your gut After reading reviews, I was hesitant to go with this company due to them not honoring what was agreed to. However, I did end up choosing them because they had the only VIP restroom at a reasonable price with no deposit required and I wrongfully concluded that other people's negative experience was not going to happen to me because either it occured in a different state, or because it was still Covid supply chain stuff...... but i was totally wrong..... of course as my gut warned me about, they called the day before my daughters wedding reception claiming that the VIP restroom was damaged during transportation at that they would not have one..... well you can imagine any dad's response to this was not favorable. They offered to replace it with a lesser restroom but no way was I going to give a penny of my business.