50% Refund Policy??? Say it ain't so! Setup an appointment to pick up one upright freezer and one chest freezer that are no longer working. On the day of the scheduled pick up the driver contacted me wanting to cancel the pickup for that day and reschedule for the next day because of inclement weather. I then immediately called the company requesting to cancel the pickup since I no longer needed their services. When I called the representative told me I was only entitled to a 50% refund even though they failed to meet the terms of our agreement. It was explained to me that it was their company policy and there was nothing that could be done. Highly unprofessional company that kept almost $100 of my money for no services rendered. Stay far away from these crooks. You've been warned.

Jose arrived on time and got the job done promptly Jose arrived on time and appropriately dressed. He found my place without me needing to talk him in. He carefully removed the mattress from my bedroom and out of the apartment with no damage to anything. I would highly recommend him for your moving needs.

Fast and Professional Couch Removal Hauled a massive three piece sectional with foldaway bed in under 30 minutes. The three man team was cordial and professional. The whole process was painless and damage free

Load up is a great service! Load up is a great service! My drivers: Jesus and his wife were phenomenal, the nicest people, extremely efficient and very fast. I highly recommend Load up as a service and if you get Jesus and his wife you are very lucky; Jesus and his wife’s service quite simply redefines excellence.

Removal of Grandfather Clock Great service and friendly personnel! Was notified when the driver would be showing up and was able to communicate with that person to give directions for a meet up. The whole process of taking the grandfather clock I needed blasted maybe 10 minutes. Excellent work.