Excellent service Excellent service. I needed a 4.2 liter motor for my 2006 ford truck. Ordered it on their web site on a Sunday night, received a call from them the following day - that motor was not available (web site in process of being revised and updated). They helped me find another motor, and followed up with calls as to when ready, and then to verify I had received what I ordered. While I hope I never need their service again, you can be sure if I do I will shop at Besslers first.

I ordered a passenger side view mirror… I ordered a passenger side view mirror for my 2017 Honda Accord Sport from Bessler Auto Parts. I sent a message to Bessler asking questions about product and refund policies. Bessler responded quickly and answered all my questions. They communicated well and they were willing to help. When I informed them I found product for a cheaper price they reached out to me. Bessler allowed me to keep the product and gave me a full refund. I was informed by them I may need the part later and to keep it. I asked to make sure I wasn't hearing thi go when they told me to keep product and they would be refunding my money. Great customer service and I definitely will be using them again for any Auto parts needs.

Transmission issue Buy at your own RISK! I purchased a Korean built C/V trans. for a 2016 Nissan Rogue. I provided him the vin for the vehicle. Seller substituted a Japan built trans. for my Korean built vehicle. I informed seller of mix up before install, but Corey assured me that the trans. was interchangeable. So we installed the trans and programmed the car but it would not move. Per Nissan dealer, they informed me the transmissions are NOT interchangeable. I installed a rebuilt Nissan trans. works great. Yes they issued refund for trans. but I am out $2000 for labor and programming for there substitution of first transmission. Not impressed!!!

I wish I would have asked more… I wish I would have asked more specifics about my purchase instead of going off the pictures. But overall great customer service, communication, and easy pick up! Drove over an hour from home would shop again if need be 🙂

Unprofessional and unorganized Part I bought said it was in my location but it was in another state so had to cancel order and get refund took a while to get help from staff and one was cussing in a office next to the front door