Great service at a fair price Your customer service agent (Ross) was polite, knowledgeable, and eager to help with the needs of my particular situation. Drop off was prompt and the driver was skilled and respectful of the property. Pickup was also prompt and within the promised appointment time (as was the delivery). I can see why my neighbor recommended you when asked about his rental from you folks earlier. All in all, a pleasant. professional experience. I would gladly recommend you to others. Thanks!!!

Found the Discount Dumpster LLC online Found the Discount Dumpster LLC online. They replied with an online quote request April 10. A rep by the name of “Tanner” texted me a reply and quote based on my specifications ($485.00 for 14 days). 10 / 12-yard dumpster to be put on side drive and not in street to be delivered on April 22. April 15 terms were agreed upon and payment was issued on Visa card. On April 16 Tanner texted that they could not put it in the side drive. I assured him I have had dumpsters in there before and sent him a pic of the drive with my car in it. On April 17 I was called that the dumpster was at my home. I informed both the driver and Tanner it was too early. Delivery date was to be April 22. Apologies were received and the use of the side drive was reinforced. April 22 the dumpster was on site, but the driver once again insisted it had to go into the street. Back and forth between the drivers dispatch and Tanner were texed and phone calls were made. The driver’s company, Ravenswood Disposal Inc. canceled the order and the dumpster left. I informed Tanner I wanted a refund to my Visa card, and I was going elsewhere. I was informed originally it was being taken care of. Then I was informed a refund was being issued. On April23 a refund of $200.00 was issued to my Visa card. Contacted Chase and they are helping me to recover the remaining $285.00. Text thread and receipts attached. After contacting Chase / Visa of my problem; Chase informed me that the $200 was NOT a refund but another withdraw. Texted Tanner as to why the extra charge, I was informed that it was another fee for a "Dry Run". (???) I did not cancel the order, Ravenswood Disposal did. I did not authorize the additional withdrawal from my Visa Card. I have screened shot the text thread for proof of my claim. Do NOT use Discount Dumpster LLC. They make promises, fail to keep them and charge you for the privilege. If I could issue a zero-star review, I would.

Dumpster did arrive Edit Sunday 4/21/24: called Monday and Tuesday, spoke with someone but couldnt get much more than "I'll check on it" and then Wednesday 6am we hear it being dropped off. Im happy we finally got the dumpster, but the lack of communication sure made it a rough experience and made scheduling any help with the project we needed the dumpster for impossible and without knowing if we still had a week from drop off, we busted our butts after work each day JUST in case they picked it up Friday as per original scheduling because again, no communication. Scheduled a dumpster March 26th to be delivered friday April 12th. Called 4:45p on the 12th to ask about latest delivery. They couldn't say as the driver should contact us themselves but never did. It's now 3p Saturday the 13th and there's no way to contact anyone about anything because Discount Dumpster is closed weekends. Really makes these scheduled projects hard to complete and now likely won't have any info or resolution until Monday at the earliest. Will update review with conclusion.

A perfect dumpster experience! The dumpster was delivered on time, placed in the agreed spot and removed as agreed. The dumpster was in good condition and therefore, not an eyesore to our new neighbors. The 10 rental is more that most offer and it is exactly what one needs! There were no surprise overage charges so all in all, a perfect experience.

Most of my dealings with Discount… Most of my dealings with Discount Dumpster were very good. Only have one issue... when I asked for a call back I could only get text messages. I know that I actual phone call would have allowed us to have better communication.