Took Our Money And Refuses A Refund. This company took money from customers on their Site The Toy Peddler for the purchases of listing credits. They have now converted the items of their customers over to another of their websites Hobbydb which does not use credits and they refuse to refund the money paid for those credits. Instead they are offering a short time with no charges on the new site but all of the items they moved over were already prepaid until sold for up to 3 years. Taking money for a promised item and then offering something entirely different without offering a refund is fraud. You can't sell someone a new car then deliver a used one. To add insult to injury the new site is rife with issues. I have spent hours trying to help them work through all of these but they have still taken me for $3,868.96 in listing credits and they refuse to make a refund or any responsible settlement. They hide behind their "Terms & Conditions," of no refunds on credits but they have made them worthless since their new system does not use them. I am rejecting the Hobbydb response because: As they have said below. They changed the rules. They took my money and then changed the rules. Compare that to say a car dealer that took your money for a new car and then delivered a used car saying, "Oh, Well we don't sell New cars anymore, but, we will be glad to give you an extended warranty on that used car. As said all of the over 7,000 items I had listed at the time of the conversion were PREPAID for sale on the site for 3 years. Their best offer has been for 1 year of no fees on any items. Those that are prepaid are prepaid and should not have any fees at all. As for fees on new listings why would I want to make more new listings when the site is slow, poorly organized, and so difficult to use that sales are down over 90% vs the old site because customers got so frustrated they just leave. The old site served up pages of items 45 at a time almost instantly. The pages had page numbers that you could hit to jump right away to other pages forward or back. The new site after a wait of 2-3 seconds for the "SPINNING WHEEL," searves up 18 items that you scroll down to 3 wide and 18 in total. After you get to the bottom of the page you get the spinning wheel and then 9 items and so on as it repeats 9 at a time. If you go to Hobbydb's main site you can see that this design is to place Google ads which they are being paid for in between the items being presented. Despite what they are trying to tell everyone their intrest is not in helping sellers, but rather in building their database which they use to justify raising funds from the public several times per year. You will soon see all of these "NEW ITEMS," that were added to their database from The Toy Peddler, AT OUR EXPENSE (Mine and the Thousands of other Toy Peddler Users), being used to boast their great job of Building "The Worlds Fastest Growing Collectibles Database," in the numbers they post for fund raising I am certain. I charge $100 per hour for my services, and have given this new site thousands of dollars in FREE help based on that to try and mitigate all of the issues they had when they moved the items from The Toy Peddler to Hobbydb. Further I was one of the first users of Hobbydb several years ago and many of the issues that they had then, are still present. That is because their mission of building a database does not conform with the best interests of someone wanting to buy or sell the collectibles. Especially a high volume seller. Add to that the fact that customers have to do the SLOW SCROLL or the inefficient search on the new site and you have a nightmare since the transition. Hobbydb has made numerious statements to me over the phone that the issues with the credits were just really hard to figure out, and that this was the roughest conversion they have ever had. Well, that is business.. You need to step up to the plate and do the right thing, give the people their money back, or at least a reasonable choice. Chances are if your future funding rounds fail it will be the end of Hobbydb anyway.

An invaluable and much needed site An invaluable and much needed site. These folks know collecting and share our passion!

They had a fraudulent listing and wouldn’t refund my money I paid for an expensive item and didn’t receive it. The seller communication was mostly non existent except when they said that the listing I bought from went out of stock months ago and I shouldn’t have been able to pay for it and it they said it was the websites fault. Keep in mind this item was supposed to ship two days after purchase and it took about 20 for me to hear from the seller after I tried to reach out to both customer service and them. The customer service kept coming up with excuses why I can’t get my refund from them and they had me jump through many hoops. Keep in mind I wasn’t getting the item and they had a lot of my money. One of the support staff, Christian, even belittled me while they still had my money. I have reported to my bank and am contesting there theft of my money and I reported them to the Better Business Bureau in hopes to get my money that they kept from me under a listing that they had no item for. Please save yourself the stress, money, and time and go to a reputable website because all they had to do was refund my money for an item I was never going to get (apparently) and they haven’t as of the moment I’m writing this.

Excellent place to not only database my… Excellent place to not only database my various collections, but a place to keep score of the individual and total price of everything I have collected. Updates my total value frequently. Haven't had a chance to buy or sell within the site over the last 4yrs I have been a member, but from browsing it looks very fair and easy to navigate.

The new Toy Peddler site is terrible The new Toy Peddler site is terrible. It was so much better in the old format. Why mess with something that easy to look through and search and replace it with this trash. Might wanna revert it back cause it's terrible now. 15 yrs on the site and I'm done...