Ron Brennan
GBEmergency Auto Retrieval We wish to commend Cruise Ship Rightway Parking Staff Nixon & Eric at 858 Channside Drive, Tampa, Florida. These two staff members went above & beyond their duties under very trying circumstances to assist us. The Rightway Cruise Parking Lot was scheduled to close at 3:00 PM. Approx. 2 miles away onboard the ship at 2:00 PM a member of our party experienced a precautionary cruise cancelling event. This matter necessitated the retrieval of one (possibly 2) cars. Additionally, coordination between the Ships Medical Staff & Ships Cabin Staff (Baggage) retrieval) via cell phone was incredibly accomplished especially with the help of Eric & Nixon in time! Finally, all is well with everyone. Thank you Rightway parking for your Genuine Customer Service Staff! Ron & Ann Brennan
Kady B
GBPre cruise check list must do Going over our pre cruise check list parking was necessary and making my reservation with Rightway was a breeze. The reviews reassured me that this was the right choice for parking. Looking fwd to being at the port for a smooth start to our sail.
Joey
GBIt wasn't complicated to fill out. -
Josh Massie
GBCost me a $18 cancelation fee I booked a day short on my parking booking for a cruise by mistake. Rightway couldnt add the extra day because their system "wouldnt let them" and the PortParkingSpace location wouldnt help because I booked with a 3rd party vendor and not them directly. This forced me with NO other option but to cancel my booking with Rightway pay a $18 cancelation fee and re-book my reservation. This is a third party who cant help you at all if you have an issue skip this headache and just go to the direct customers site if you want any service after the sale.
May Agh
GBUnreliable return shuttle, rude driver Love using rightway parking for all our airport parking needs, they are affordable and convenient! However, I do not recommend parking at Comfort Inn MSP, they have long wait times between shuttles and the return shuttle service is unreliable. The return shuttle drove away right in front of me even tho I had called 1 minute prior and said I was just coming up the escalator and would be right out.. I called twice but my call was ignored and when I talked to him on the third call, I was told he would be right back and I proceeded to have to wait for 30 minutes before he came back. Frustrating when you are alone at 10pm at night.