The girl I spoke with on the phone… The girl I spoke with on the phone couldn't have been more helpful and kind. She went above and beyond to help me. That's what I call genuine customer service. ALL companies need representatives like her. She well deserves a raise in my opinion!

TRUSTWORTHY I accidentally registered for repeat and multiple services and charges. ID Strong was understanding and sympathetic and took time to patiently straighten out my account. This was especially important because I am disabled and on a fixed income. Thank you IDStrong.

Someone used my credit card after…hacking me Someone used my credit card after hacking me and opened up an account with id strong you had the email that was used and supplied me with the information and since I was not the one who opened the account with you you cancelled the account and said you would refund the charge of 19.95 to me. I suplied my e.mail address to the person so they could send the cancellation notice to me. she was very helpful and gracious with her attitude and told me you took these things very serious. I appreciate the atitude of your company.I also appreciate your help in clearing up this matter for me. Thank You

I ordered subscription by accident I ordered subscription by accident. Spent a long time trying to figure out how to get refunded. Decided to call the customer service number listed.Within minutes the woman who answered was able to help. She was very attentive to my needs and very polite. Great customer service skills.

OMG the lady I spoke to was perfect in… OMG the lady I spoke to was perfect in every way. I loved her voice and her ability to help me accomplish my goal in an impressive way. She is a Top Tear Employee. I would steal her away from your company if I could. She is a professional well spoken well understood smart asset to your company. I own a call center and am a Call Center Consultant who is specializing in The Philippians as well as India. She is the model employee.She is the model I use to explain what a call center should look for in an employee. . Thank You!