MELISSA A
GBI had some reoccuring charges i didnt make...… I had some reaccuring charges I didn't make on my bank statement and instead of making me dispute it with my bank, inwhich could take days even weeks to settle, Records Finder refunded me the amount that was charged to my bank on my account. With a little info I gave Records Finder, we were able to come to a speedy resolution. They were very professional, efficient, and considerate. All around they score in my opinion all the stars.
Eric C.
GBExcellent Follow-up Rowena did an great job following through with my issue. I was unable to login to my account and none of the information lined up with what I had on file. Rowena was able to help identify the card on file was a digital card and able to help me get access back to my account. This required lots of follow-up on her part and even a call back to me once she had an answer. Rowena was very friendly and as a hiring manager I would hire her for my organization based on her performance.
Jennie Prosper
GBThe agent was very professional and… The agent was very professional and solved my problem by canceling my account. She was very nice. I will recommend to friends and family.
customer
GBEfficient structure and clarity of web… Efficient structure and clarity of web site. One compliant: You should not claim "registered owner" in the list of info to be presented on the search because you can never report auto registered owner info by law, so it will never be "if available."
MICHAEL NIXON
GBOutstanding Maria was excellent and provided excellent customer service.