Campaign owner broke multiple terms The campaign owner broke multiple terms. Going through Indiegogo's terms and conditions, the campaign owner for a project I was backing broke multiple terms. More recently it appears the campaign owner has been selling stock before sending to backers. I created a ticket to that effect which was closed with no reply. Backing a project comes with risks but when the campaign owner breaks multiple terms and conditions, Indiegogo will not stand by their own terms that are there to protect backers.

You might as well burn your money than… You might as well burn your money than to back anything in Indiegogo, fraudsters! Stick to kickstarter.

"The Huggable Co" - are con artists Back in 02 June 2022 I contributed towards a campaign for some collapsible travel cups. Since then after many 'so called' delays. There have been perhaps 3 updates, last of which was in October 2023 and yet no cups, no updates and after a few requests, no refund or further update at all. Indiegogo are useless and state that I need to contact the campaign directly. Yet when I contact the "The Huggable Co" (Based in SHEPTON MALLET, United Kingdom) They just ignore all contact.

Don’t even bother contacting support The company is extremely unhelpful. Don’t even bother contacting them, as they mark queries and complaints as ‘solved’ without even acknowledging them. I was asking for clarification on something one of their team said, so it’s not like I’m asking them for something they can’t do! And even if I was, a simple email saying ‘sorry, we can’t help with that’ is better than just ignoring me. Makes it even funnier to me that the response to these negative reviews on here, is the company recommending us to use the contact button. If they give the same answer to this it just proves even further the fact that they don’t even bother reading what their users are asking/saying ETA: So look at their response...and guess what happened when I contacted that email? If you said it got marked as 'solved' with nobody contacting me, you get a cookie!

This platform is full with scams This platform is full with scams and won't protect the backers at all. Many of us invested a reasonable amount of money and after 5 years nor have we been refunded, nor where there a lawsuit against this company, to insure we get our money back. Instead we are left to deal on our own and beg a scam company, so we get our refunds for a product that was never delivered (it's been 5 years now!!).