Pam Troy
GBcant get thru to customer support cant get thru to customer support. When I do they don't fix the issue.
Lee Short
GBGreat experience so far Great experience so far. When I have needed help, the people I have spoken with have been very nice, really friendly and always try their best to help.
ilya -Eli- rozen
GBScam artists This company scams you into signing up with promises of lower overall transaction fees, but once you do they start overcharging. Their support is almost useless, it took months of going back and forth, having to open up multiple tickets, and being told the issue is on the my booking SW side, before they finally admitted the issue was theirs, and even then it took weeks to solve, but finally did because I got the one guy that actually cared enough to get resolve it. Most of the time I was told I would be called back and never did. Every time they answer it's with "How can I make your day better," but they don't actually do anything for the fees they charge. Go with anyone else, you'll pay about the same or less, and at least you'll get a trusted company that doesn't try to hide their upcharges "oh that's what the credit card companies charge us" Talk to your bank about merchant services, if you have a good relationship with them it will cost you much less.
customer
GBAVOID AT ALL COSTS! $85.41 Monthly Charge for NO transactions DO NOT USE!! EVEN WHEN YOU RECEIVE $0 PAYMENTS FROM CUSTOMERS, THE MINIMUM MONTHLY CHARGE IS 85.41. WATCH FOR THESE COMPANIES THAT USE THE "EVERGREEN" AUTOMATIC RENEWAL CLAUSE! NOT ONLY DOES IT NOT ALLOW YOU TO CANCEL IF YOU CANCEL PAST THE AUTO RENEWAL TIME FRAME, THEY INCREASED OUR BILL OVER $228 AT THE RENEWAL! THEY DO NOT GIVE YOU THE OPTION TO PRORATE, FOR A DAY, FOR A MONTH- NOTHING- EVEN WHEN YOU CALL TO CANCEL ON THE RENEWAL DAY.
L Alex
GBRidiculously high fees that continue to… Ridiculously high fees that continue to get higher the longer you stay. PCI process is also poor. Extremely time-consuming throughout the year. Nothing good to say.