Custom Boxes Hub

North Central Expressway 13111, 75243, Dallas, United States
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3.65
Based on 20 Reviews

5

55.00%

4

15.00%

3

0.00%

2

0.00%

1

30.00%
About Custom Boxes Hub

Custom boxes hub is a family owned business that started its venture 15 years ago with an aim to provide eco-friendly and custom packaging solutions to its clients. the company works under the umbrella of oasis packaging inc. which is already a well-known packaging company in the industry.

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Kiara Clark
GB

This box place is a scam This box place is a scam. They told me production will be 10-14 days. 6 weeks later, still no boxes and everyone is giving me the run around. No one will tell me the status or even the tracking number as they *say* it shipped, but they don’t have a tracking number. This was a $4,000 order. I am loosing hundreds on purchase orders because multiple businesses were awaiting my boxes to fulfill their orders. Good luck trying to find anyone to help you. They were great customer service before my order was placed, but after they dodged my emails and calls. And after 6 weeks, no one can still tell me where my boxes are.

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Tevda Skin
GB

Emma was extremely helpful from the… Emma was extremely helpful from the very beginning. She helped with our design dimensions and always replied to our emails promptly. She was friendly and professional. Our boxes came even better than we had imagined. We will be ordering again soon!

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Nancy Kasprzyk
GB

WORST BOX COMPANY EVER WORST BOX COMPANY EVER. Giving them a 1-Star Rating is BEYOND generous. Rather than get into a long drawn out story on all the events that transpired (lie after lie after lie after lie...) I just want to WARN YOU TO RUN LIKE HELL FROM USING THEM. Most dishonest company I have ever worked with, and I don't even know if they really are in the Dallas TX location as it took over 4 months after placing an order to arrive, AFTER sitting in CUSTOMS for over 2-1/2 months of which I wasn't even aware that my boxes were outsourced overseas. And, when they arrived, WORST PRINT JOB EVER - super pixelated images instead of using my Hi-Rez AI file.I was told that if I wanted my high res file printed, I needed to let them know ahead of time. You can't be serious!! They were. SERIOUSLY, SAVE YOURSELF A CRAP TON OF FRUSTRATION by finding a more reputable USA company. Less is not always best, you get what you pay for. •••They should be investigated for their SHADY BUSINESS PRACTICES ••• they have a fake USA address that they post on their website. Don't get duped by these Scammers. UPDATE 3/13: I had posted a negative 1 star review about them on GOOGLE with photos of the crappy print job, and Google took it down. Shame on them. People need to know how bad this company is, and telling the truth so others don't get burned is why you review a company.

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Steven Hakim
GB

THE WORST COMPANY EVER THE WORST COMPANY EVER. I ordered boxes in Oct. 2019 4 simple designs. It took 3 months to receive the boxes. Once they arrived, I found out that they were incorrect. Jeff, their employee told me "we missed a step in production" I requested a refund at that point in return they told me that they'll honor a refund if I paid to ship the useless boxes back. Instead, I gave them another try. We're In April now and I still haven't received a single box from them and they refuse to refund me. I have dealt with 6 people over the past 6 months and every time someone leaves their company i need to explain the whole scenario again! DO NOT WORK WITH THIS COMPANY YOU WILL REGRET IT!!!

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Emma Meaghan
GB

Luxury Packaging for Masterpiece I had an amazing experience working with CBH. I needed a rigid box for my new collection so i reached to them and i was delighted with their professional behavior. I shared all the details regarding the type of box i needed. They asked me a a few question about the type finishes and style of the box. The whole process remain smooth. The end result i got exceeded my expectation. I was incredibly satisfied with their services and will definitely be working with CBH in the future!

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